Trust forms part of what we call "social capital". Social capital can be described as a kind of cohesion that forms between people and organizations when people participate with each other in community and begin to trust one another. This happens over time and is either earned directly or through association with other trusted individuals.
Given the world we live in with social media dominating our relationshipscapes, Why All the Love??!
I have had this brewing in the back of my mind for a while now. But it really hit home during a recent trip to the interior. I am an avid twitterer and saw that a connection from there was also traveling to Kelowna the same time I was there. I sent her a message and asked if she would like to meet for coffee or a drink. She agreed. My friend and I went to meet her one evening and during our conversation we talked about how easily we give up trust in people we meet this way. I have had many recent examples where I meet people from twitter or elsewhere for coffee. having never met each other, without fail, one party always leaves their belongings at the table after the hand-shake to go get a coffee. Somehow, having never met you in person, I'm willing to leave my laptop, keys, cell phone etc with you. I have just transferred my trust to you.
In Kelowna, the women we met with told us that her husband had offered to come along and she declined feeling that she trusted us - two strangers. Did she have enough information from our tweets and blogs to know we were trustworthy? She noted that when she walked into the restaurant and saw us, she intuitively knew that it would be ok. How does this happen? What is it that helps us distinguish who to trust like this? Or, as we hear reports of people being stalked through social media such as FourSquare, are we just being far too trusting?
This post, I hope, will form more of a discussion. I really want input on this. what are your thoughts?